Privacy policy

Who processes your data

KontoLink (kontolink.si) is operated by PixelPlatform. PixelPlatform is the controller for account data — the details you give us to have an account and be billed.

For the documents you upload, PixelPlatform is a processor: those files stay under the control of the company that uploaded them, and we act only on that company's instructions. We do not read them, mine them, or use them for anything beyond delivering them to the accounting office you chose.

Controller

PixelPlatform

Address

SI

Data protection contact

support@kontolink.si

What we collect

• Account data: name, e-mail address, phone, company or office name, tax and registration numbers, address.
• Documents: the files you upload and the note attached to each one.
• Technical data: IP address, browser user agent, sign-in times and an audit record of significant actions.
• Billing data: handled by Stripe. Card details never reach KontoLink's servers.
• Visit statistics: the page visited, the referring website, and whether the device is a phone or a computer.

How we count visitors

We keep our own basic visit statistics instead of using an external analytics service, so no data about you is sent to a third party. No IP address is stored. To count how many different people visited on a given day, we store a one-way hash of the IP address and browser combined with a value that changes every day — which means the same visitor cannot be recognised from one day to the next, and the hash cannot be turned back into an IP address. No tracking cookie is set.

Why we process it

To operate the service and perform the contract with you, to secure accounts and investigate abuse, to send transactional messages such as verification codes and upload notifications, and to meet accounting and tax obligations for payments received.

Who can see your documents

Only the company that uploaded a document and the accounting office it is linked with. Documents are stored outside the public web root and every download passes an individual authorisation check. Operator staff access document contents only when strictly necessary for support or when legally required.

Processors we use

• Hetzner — hosting. Servers in the European Union.
• Stripe Payments Europe — card payments and invoicing on behalf of PixelPlatform.
• Cloudflare — Turnstile, the check that keeps bots off the public forms. It sees the request, not the form contents.
• The mail server at kontolink.si, for outgoing e-mail.

We use no advertising networks and no third-party analytics. Visit statistics are counted by us, on our own server, as described above.

How long we keep it

Documents are kept while the account is open and for a reasonable period after closure, then deleted. Audit records are kept for security purposes. Invoicing records are kept for the statutory retention period.

Your rights

Under the GDPR you may request access to your personal data, correction, deletion, restriction of processing, portability, and you may object to processing. Write to the address above. You also have the right to lodge a complaint with the Slovenian Information Commissioner (Informacijski pooblaščenec).

Cookies

KontoLink sets only the cookies needed to keep you signed in and to protect forms against cross-site request forgery. Your light or dark theme preference is stored locally in your browser, not in a cookie. Our visit statistics use no cookie at all. There is no advertising and no third-party tracking.